| Identify measurement methods to improve the division's performance related to quality metrics and patient reported outcomes. |  |  |  |  |  | 
 | Assess a system/organization failure and suggested remedies. |  |  |  |  |  | 
 | Integrate processes to reduce fall outs related to the Joint Commission's Conditions of Participation. |  |  |  |  |  | 
 | Discuss possible barriers and biases which may impact patient care (i.e., race, ethnicity, language, gender identity/orientation, age, socioeconomic status, attitudes, feelings, or other characteristics). |  |  |  |  |  |