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ForwardAdverse Event Management - Enduring
Hospital systems have traditionally used a "wall of silence" or "deny and defend" approach to events rather than a collaborative "communication and resolution" program. Three reasons for this is lack of training, fears of lawsuits, difficulty of discussions.
Most providers have not been trained in safety event management. The idea of reporting events frightens many providers who fear malpractice and career harms, but reporting is crucial to safety. Providers are often lacking in skills to empathetically communicate after events, mitigate harm, and to participate in root cause analysis. Further, many lack skills in recognizing provider distress. Increased skills in all these areas improves system learning and patient safety and mitigates provider and patient harm after events. These programs also reduce malpractice expenses globally.
Target Audience
Physicians, NP, PA, RNs and allied fields from pharmacy to other clinicians to management.
Learning Objectives
- Incorporate harm communication planning and delivery skills.
- Participate fully in event reporting and positive safety culture.
- Demonstrate ability to participate in event review.
- Identify effective and ineffective methods for system change.
- Discuss possible barriers and biases which may impact patient care (i.e., race, ethnicity, language, gender identity/orientation, age, socioeconomic status, attitudes, feelings, or other characteristics).
This activity has been planned and implemented in strict compliance with the accreditation requirements, standards, and policies of the ACCME. City of Hope takes responsibility for the content, quality and scientific integrity of this CME activity.
As an accredited CME provider City of Hope requires everyone who is in a position to control the content of an educational activity to disclose all relevant financial relationships. The ACCME defines "relevant financial relationships" as financial relationships in any amount, occurring within the past 24 months. Faculty presenters who are in a position to control the content of an educational activity must identify any real or apparent conflict(s) of interest by disclosing to the Department of CME all relevant financial relationships with any ineligible company, which is defined as any entity whose primary business is to produce, market , sell, re-sell or distribute healthcare products used by or on patients. To comply with more intense scrutiny by accreditation agencies, content whose faculty has disclosed any relevant financial relationships with an ineligible company, have been peer reviewed prior to presenting and any potential conflicts relative to the previous disclosure have been resolved.
Presenter: Dr. Ian Jenkins has indicated that there are no relevant financial relationships.
Planner: Jay Varughese, MD has indicated that there are no relevant financial relationships.
This presentation and/or comments will provide a balanced, non-promotional, and evidence-based approach to all diagnostic, therapeutic and/or research related content.
CME Committee/Reviewer Nothing to Disclose: Daneng Li, MD
City of Hope further encourages faculty/ authors to identify investigational products or off-label uses of products regulated by the U.S. Food and Drug Administration, at first mention and where appropriate in the content.
The information and opinions presented in this activity do not constitute medical or legal advice. Health care providers must exercise their own professional judgment in their clinical practice, and when confronted with the issues discussed herein, should not substitute this curriculum for the advice of legal counsel or application of sound ethical principles.
This activity has received no commercial support.
ACCREDITATION STATEMENT: City of Hope is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.
CREDIT DESIGNATION: City of Hope designates this enduring activity for a maximum of 1.25 AMA PRA Category 1 Credit™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
The following credit type(s) are being offered for this course:
• AMA PRA Category 1 Credit™ 1.25
The following may apply AMA PRA Category 1 Credit™ for license renewal:
Registered Nurses: Nurses may report up to 1.25 credit hours toward the continuing education requirements for license renewal by their state Board of Registered Nurses (BRN). AMA PRA Category 1 Credit™ may be noted on the license renewal application in lieu of a BRN provider number.
Physician Assistants: The National Commission on Certification of Physicians Assistants states that AMA PRA Category 1 Credit™ accredited courses are acceptable for CME requirements for recertification.
Available Credit
- 1.25 AMA PRA Category 1 Credit™City of Hope is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.
City of Hope designates this Adverse Event Management - Enduring for a maximum of 1.25 AMA PRA Category 1 Credit™ requirements. Physicians should claim only the credit commensurate with the extent of their participation in the activity. - 1.25 Attendance
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Activity Requirements
In order to earn credit for this activity, participants must:
- Read learning objectives and faculty disclosures
- View Enduring Activity Video
- Complete the evaluation
Upon satisfactory completion, you will have the option to receive a print out of your certificate.
If you have questions regarding this process, please contact the City of Hope Continuing Medical Education at 626-218-5622 or cme@coh.org
Estimated timeframe for completion of this activity, including the time to complete the evaluation is 1 hour and 15 minutes.