July 24, 2020 | Pathologist Focused Patient Provider Workshop: Communication Skills for Becoming a More Efficient and Effective Clinician and Colleague | Session 1
Pathologists must communicate efficiently and effectively with their colleague physicians in the medical center and within their own department. While much of this communication is straightforward, there are many opportunities for disagreement and interpersonal strains to interfere. The result is inefficiency in problem solving as well as damaged relationships and diminished collegiality and civility in the workplace.
There is a need to efficiently workout differences among colleagues and effectively solve problems, while preserving and even improving relationships. This workshop will describe and demonstrate a practical model of negotiation and apply the model to a range of typical and difficult situations that might occur. The main objective is for participants to learn a perspective and a skill that is immediately applicable.
Pathologists and other allied healthcare providers who help determine patient care.
- Develop an attitude that makes interacting more civil, efficient and fluid.
- Outline specific skills to quickly analyzing situations and learn to choose the most effective perspective and behavior.
- Identify how the group could function more collegially with its members and medical center colleagues if there was a shared understanding of the best way to surface and resolve disagreements of all kinds.
- Demonstrate how effective communication and analyzation skills can be helpful in all situations at work, home and in the community.
- Outline the various types of cultural diversities (gender, age, race, religion, culture, etc.) that relate to demographics, diagnosis and treatment.
Daniel O'Connell, PhD Consultant in Health Care Communication; Clinical Psychologist
Antonio Padilla, MBA Vice President of Patient Experience
Dr. O’Connell and Antonio Padilla have indicated they do not have anything to disclose.
ACCREDITATION STATEMENT: City of Hope is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.
CREDIT DESIGNATION: City of Hope designates this live activity for a maximum of 1.5 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
The following credit type(s) are being offered for this course:
• AMA PRA Category 1™ 1.5
The following may apply AMA PRA Category 1 Credit™ for license renewal:
Registered Nurses: Nurses may report up to 1.5 credit hours toward the continuing education requirements for license renewal by their state Board of Registered Nurses (BRN). AMA PRA Category 1 Credit™ may be noted on the license renewal application in lieu of a BRN provider number.
Physician Assistants: The National Commission on Certification of Physicians Assistants states that AMA PRA Category 1 Credit™ accredited courses are acceptable for CME requirements for recertification.
- 1.50 AMA PRA Category 1 Credit™City of Hope is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.
City of Hope designates this July 24, 2020 | Pathologist Focused Patient Provider Workshop: Communication Skills for Becoming a More Efficient and Effective Clinician and Colleague | Session 1 for a maximum of 1.50 AMA PRA Category 1 Credit™ requirements. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
- 1.50 Attendance